Issue with Analytics not displaying correctly.

Incident Report for SaaSquatch

Resolved

The issue with analytics writes was identified as a partial outage with our analytics database service provider (Google BigQuery). The issue was resolved by 8:19am PST.

Posted Apr 08, 2020 - 17:23 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 08, 2020 - 11:18 PDT

Investigating

Issue identified with analytics write pipeline causing analytics in the admin portal to not display accurate information. Currently investigating.

Posted Apr 08, 2020 - 08:45 PDT

This incident affected: Admin Portal.